Zhonghuan Flow Controls, working in the oil and gas field, set the goal as "enhancing service awareness, improving service levels, understanding customer's needs, improving service value" to provide quality technical services to customers.
Zhonghuan's customer care was established in 2002, with its headquarter in Sichuan, Chengdu, a convenient location. It is about a 15 minute drive from the airport, and a 30 minute drive from the train station and bus station. Also, Zhonghuan has 24 hour customer care in Jilinsonyuan, Beijing, Hubeiwuhan, Xinjiang Wulumuqi, Xinjiang Kuerle, Chongqing, and Sichuan Suining. We will respond to customer's need within an hour; if needed, we can arrive at the desired location with 12 hours.
Zhonghuan's after sales department has a customer care team that has 10 years of experience with wellheads and pipeline. They are able to complete on-site installation, commissioning work, handle on-site failures, conduct training, and answer questions.
In the past 10 years, Zhonghuan has provided Chinese oil and gas companies with installation of actuators and wellhead control panels, also provide consultation for any technical problems. We have received good remarks from CNPC Pipeline Company and Xiqidong Pipeline Company and many other enterprises.
We can provide on-site installation guide, debugging, testing, commissioning, and training services for operation.
We can provide failure inspection, troubleshooting, and reliable evaluation services for our product and other manufacturer's equipment.
We can provide returns for partial equipment's and equipment spare parts. Compared to on-site maintenance services, returning to the factory is cheaper.
We can provide regularly maintenance services for pipeline ball valve, wellhead control panel, wellhead X-tree, wellhead safety valve, and any other mechanism, according to customer's needs.
We can provide technical changes or overall upgrade to our equipment and other manufacturer's equipment.
24 hour consultation about product installation, operation, equipment, troubleshooting, and any other consulting services.
A separate sales service for our equipment parts can be provided to customer's demand for spare parts.
Customers are welcome to come visit our factory. We will help you learn the company's production process, the operation of various types of products, and provide technical training. Please contact us in advance to schedule an appointment; we look forward to your arrival.
Zhonghuan's Chengdu warehouse has a long-term inventory of 50-100 equipment spare parts and maintenance packages. The inventory should be sufficient enough to fulfill project's need. We can provide mainstream product at any time. By choosing a fast and professional transportation, Zhonghuan can ensure spare parts reach customers accurately and quickly.